The Takata Airbag Safety Recall

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<h1>The Takata Airbag Safety Recall</h1>

<h2>and how it affects your General Motors vehicle</h2>

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<p><b>At General Motors, we’re committed to your safety.</b> As part of that

commitment, this website can help you understand the Takata airbag recall and

what you should do if your vehicle is affected.</p>

<p>There have been a number of recalls initiated by GM and other manufacturers

relating to Takata airbag inflators. Takata has advised the National Highway

Traffic Safety Administration (NHTSA) of the United States of America and

the vehicle manufacturers that without a chemical drying agent, prolonged

exposure to heat and humidity can degrade the chemical propellant used in the

airbag inflators. In time, if the propellant degrades to a certain level, the

inflator may rupture when the airbag deploys during a crash event. If this

happens, sharp metal fragments could pass through the airbag, striking you or

your loved ones, causing serious or fatal injuries.<br> </p>

<p>GM has announced various <b>Safety Recalls</b> involving Takata airbag

inflators in a number of GM vehicles.<b> </b>Reference the charts below to

see if your vehicle is involved in the Takata airbag recall. You can also call

us at <a href="tel:5328-2438"><b>5328-2438</b></a> if you have any questions.

We’re here to help!</p>

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<h3>Attention GM Vehicle Owners</h3>

<h4>Urgent Action Required</h4>

<p>Find out if your vehicle is a part of the Takata Airbag Safety Recall now.

</p> <a class="btn" href="https://www.chevrolet.com.ph/recalls"

target="_blank">Check My Vehicle</a>

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<h2 id="safety"><span>SAFETY RECALL VEHICLES</span></h2>

<div class="box-vehicle box-chevrolet"> <img src="/assets/img/logo-chevrolet.png"

alt="Chevrolet" /> <a href="https://www.chevrolet.com.ph/recalls"

title="2010–2016 Cruze" target="_blank">2010–2016

<br /><strong>Cruze</strong></a> </div>

<div class="box-vehicle box-chevrolet"> <img src="/assets/img/logo-chevrolet.png"

alt="Chevrolet" /> <a href="https://www.chevrolet.com.ph/recalls"

title="2011–2015 Orlando" target="_blank">2011–2015

<br /><strong>Orlando</strong></a> </div>

<div class="box-vehicle box-chevrolet"> <img src="/assets/img/logo-chevrolet.png"

alt="Chevrolet" /> <a href="https://www.chevrolet.com.ph/recalls"

title="2013–2014 Sonic" target="_blank">2013–2014

<br /><strong>Sonic</strong></a> </div>

<div class="box-vehicle box-chevrolet"> <img src="/assets/img/logo-chevrolet.png"

alt="Chevrolet" /> <a href="https://www.chevrolet.com.ph/recalls"

title="2015–2018 Trax" target="_blank">2015–2018

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<h2><b>General Motors is committed to ensuring every vehicle affected by the Takata Airbag

Safety Recall is repaired for FREE.</b></h2>

<p><b>Parts are available for the vehicles listed below that have an open Takata Airbag

Safety Recall.</b></p>

<ul>

<li>2010-2016 Chevrolet Cruze</li>

<li>2011-2015 Chevrolet Orlando</li>

<li>2013-2014 Chevrolet Sonic</li>

<li>2015-2018 Chevrolet Trax</li>

</ul>

<p><b>It’s easy to find a Chevrolet dealer to complete your FREE recall repair.</b></p>

<ul>

<li>You can have your <b>FREE</b> repair completed at any one of our dealership

locations nationwide. Visit <a href="https://chevrolet.com.ph/dealer-locator"

target="_blank">chevrolet.com.ph/dealer-locator</a> to check the nearest

Chevrolet dealership in your area.</li>

</ul>

<p><b>Chevrolet Philippines and its dealer network make it convenient to complete your

vehicle’s FREE repair.</b></p>

<ul>

<li>Telemarketing activities will be done to affected customers in order to book service

appointments.</li>

<li>Service Caravans in strategic locations will be scheduled to make the repair

accessible and convenient for customers.</li>

<li>We’re committed to making your <b>FREE</b> repair as easy as possible. Ask your

dealer for details.</li>

</ul>

<p><b>Chevrolet Philippines works hard to find affected owners and vehicles.</b></p>

<p>In line with our efforts to ensure your safety and that your Chevrolet vehicle is at its

optimum performance, we have made a commitment to contact and inform Chevrolet owners

whose vehicles are affected by the Takata Airbag Safety Recall. Through the following,

we have reached out to our customers to help them complete their FREE vehicle repair:

</p>

<ul>

<li>Ensure affected owners are aware that their vehicle has an open Takata Airbag Safety

Recall through direct mailings, text messages, social media postings, website

updates, and special caravans.</li>

<li>Notify Chevrolet owners through the Department of Trade and Industry, Chevrolet

dealerships, and Chevrolet automotive clubs.</li>

<li>Engage with owners who have searched their VIN on the Chevrolet Product Safety

Recall webpage and submitted an inquiry form.</li>

<li>Engage with customers who inquire about the recall on social media, website live

chat, and 24/7 Chevy Hotline, providing them additional support and service

schedule.</li>

<li>Conduct a personalized direct phone call to affected owners to help them schedule

their vehicle repair.</li>

</ul>

<p><b>Chevrolet is here to assist you.</b></p>

<ul>

<li>Your Chevrolet Customer Care Team is readily available to answer any question you

may have regarding the Takata Airbag Safety Recall. You may call the 24/7 Chevy

Hotline at 5328-2438 or email <a

href="mailto:customercare@chevyhelpdesk.com">customercare@chevyhelpdesk.com</a>

should you need assistance. You can also visit <a

href="https://www.chevrolet.com.ph/recalls"

target="_blank">https://www.chevrolet.com.ph/recalls</a> to check if your

vehicle is part of the recall.</li>

</ul>

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class="accordion-title" for="accBtn"><span></span>Frequently asked

questions</label>

<p class="que"><b>Are local dealers open during the developing pandemic to

complete my repair?</b></p>

<p>All Chevrolet dealerships nationwide are open to assist you with your recall

repair. We are implementing stringent health and safety protocols in all

service centers to ensure your safety. Please schedule your visit ahead of

time. To check the nearest Chevrolet dealership in your area, go to <a

href="https://chevrolet.com.ph/dealer-locator"

target="_blank">chevrolet.com.ph/dealer-locator</a>.</p>

<p class="que"><b>How do I know if my vehicle is affected by the Takata Airbag

Safety Recall?</b></p>

<p>Visit <a href="https://www.chevrolet.com.ph/recalls"

target="_blank">chevrolet.com.ph/recalls</a> and enter your VIN to find

out if your vehicle is affected.</p>

<p class="que"><b>What should I do if my vehicle has this recall?</b></p>

<p>If your vehicle is affected by the Takata Airbag Safety Recall, it’s

important to contact your dealer immediately to get it repaired for

<p>Visit <a href="https://chevrolet.com.ph/dealer-locator"

target="_blank">chevrolet.com.ph/dealer-locator</a> to check the nearest

Chevrolet dealership in your area. You can also schedule your recall repair

by visiting <a href="https://www.chevrolet.com.ph/recalls"

target="_blank">chevrolet.com.ph/recalls</a>.</p>

<p class="que"><b>Where can I complete my recall repair?</b></p>

<p>You can have your <b>FREE</b> repair completed at any of the Chevrolet

dealership locations nationwide.</p>

<p class="que"><b>How can I learn more about this recall?</b></p>

<p>To learn more, call your preferred dealer, contact the 24/7 Chevy Hotline at

<a href="tel:5328-2438">5328-2438</a>, or visit <a

href="https://www.chevrolet.com.ph/recalls"

target="_blank">chevrolet.com.ph/recalls</a>.</p>

</div>

<div class="box-container callout-btns"> <a class="btn"

href="https://www.chevrolet.com.ph/recalls" target="_blank">Check My Vehicle</a>

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<h2>Questions?</h2>

<p>Call the appropriate Customer Assistance Center at the numbers here.</p>

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<h4>Customer Assistance Centers</h4>

<li><span>Chevrolet</span></li>

<li class="no-wrap">24/7 Chevy Hotline: <a

href="tel:5328-2438">5328-2438</a></li>

<li><a href="mailto:customercare@chevyhelpdesk.com"

class="no-wrap">customercare@chevyhelpdesk.com</a></li>

<li><a target="_blank" href="https://www.chevrolet.com.ph/recalls"

class="no-wrap">https://www.chevrolet.com.ph/recalls</a>

</li>

</ul>

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