The Takata Airbag Safety Recall

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<div class="banner-wrap"> <img src="/assets/img/gm-vehiclerecallteam-logo-2021.png?v2"

class="banner-img" title="Takata® Airbag Recall" alt="Takata® Airbag Recall" />

<h1>Rapèl sekirite èrbag Takata</h1>

<h2>la é konsékans a-y asi véyikil General Motors a-zòt</h2>

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<p><b>At General Motors, we’re committed to your safety.</b> As part of that

commitment, this website can help you understand the Takata airbag recall and

what you should do if your vehicle is affected.</p>

<p>There have been a number of recalls initiated by GM and other manufacturers

relating to Takata airbag inflators. Takata has advised the National Highway

Traffic Safety Administration (NHTSA) of the United States of America and the

vehicle manufacturers that a defect exists in the airbag inflators produced for

certain vehicles. The determination was made that the propellant in the

inflators may degrade after long-term exposure to high humidity and temperature

cycling, which could cause the inflator to explode during a deployment in a

crash event. An inﬂator rupture may cause sharp metal fragments to pass

through the airbag and into the vehicle interior at high speed, striking you or

your loved ones, which may result in injury or death to passengers.</p>

<p>GM has announced various <b>Safety Recalls</b> involving Takata airbag

inflators in a number of GM vehicles.<b> </b>Reference the charts below to

see if your vehicle is involved in the Takata airbag recall. You can also call

us at <b>16424 </b>if you have any questions. We’re here to help!</p>

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<h3>Attention GM Vehicle Owners</h3>

<h4>Urgent Action Required</h4>

<p>Find out if your vehicle is a part of the Takata Airbag Safety Recall now.

</p>

<a class="btn" href="https://my.gm.com/recalls?evar18=takata_website_egypt"

target="_blank">Check My Vehicle</a>

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<h2 style="text-align: center;">Taking a Deeper look at Takata<br>

</h2>

<p style="text-align: center;">Learn more about the Takata Airbag Safety Recall by viewing

these videos from NHTSA.</p>

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<h2 id="safety"><span>SAFETY RECALL VEHICLES</span></h2>

<img src="/assets/img/logo-chevrolet.png"

alt="Chevrolet" />

<a href="https://my.gm.com/recalls?evar18=takata_website_egypt"

title="2012–2014 Sonic" target="_blank">2012–2014

<br /><strong>Sonic</strong></a><br />

<a href="https://my.gm.com/recalls?evar18=takata_website_egypt"

title="2010-2017 Cruze" target="_blank">2010-2017

<br /><strong>Cruze</strong></a><br />

<a href="https://my.gm.com/recalls?evar18=takata_website_egypt"

title="2007–2008 Silverado HD" target="_blank">2007–2008

<br /><strong>Silverado HD</strong></a><br />

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<h2><b>General Motors is committed to ensuring every vehicle affected by the Takata Airbag

Safety Recall is repaired for FREE.</b></h2>

<p><b>Parts are available for the vehicles listed below that have an open Takata Airbag

Safety Recall.</b></p>

<ul>

<li>2007–2008 Chevrolet Silverado HD</li>

<li>2010-2017 Chevrolet Cruze</li>

<li>2012-2014 Chevrolet Sonic</li>

</ul>

<p><b>Vehicles listed below are affected by the Takata Airbag Safety Recall. As parts become

available, General Motors will send owners a letter advising to take the vehicle to

any GM dealer for service. You can also check the status of this recall at <a

href="https://my.gm.com/recalls?evar18=takata_website_egypt">my.gm.com/recalls</a>.</b>

</p>

<ul>

<li>2007–2008 Chevrolet Silverado HD</li>

<li>2010-2017 Chevrolet Cruze</li>

<li>2012-2014 Chevrolet Sonic</li>

</ul>

<p><b>It’s easy to find a dealer to complete your FREE repair.</b></p>

<ul>

<li>You can have your <b>FREE</b> repair completed at any one of General

Motors dealership locations. These repairs can be made

at <i>any </i> <a

href="https://www.chevroletarabia.com/eg-en/find-a-dealer"

target="_blank">Chevrolet</a> dealership.</li>

</ul>

<p><b>General Motors makes it convenient to complete your vehicle’s FREE repair.</b></p>

<ul>

<li>Courtesy transportation may be available at your dealer.</li>

<li>Extended appointment hours may also be available at your dealer (i.e., Saturday

and/or evening appointments).</li>

<li>We’re committed to making your <b>FREE</b> repair as easy as possible. Ask

your dealer for details.</li>

</ul>

<p><b>General Motors works hard to find affected owners and vehicles.</b></p>

<p>GM has made a commitment to find every vehicle affected by the Takata Airbag Safety

Recall. We’re also committed to contacting owners, making them aware of the recall,

and helping them complete their <b>FREE</b> vehicle repair. To that end, GM

continuously works on various initiatives. </p>

<ul>

<li><b>Ensure all affected owners are aware</b> that their vehicle has an

open Takata Airbag Safety Recall through direct mailings, emails, live phone

calls, automated phone calls, text messages, online messaging and special

events.</li>

<li><b>Notify drivers of the affected vehicles</b> by partnering with:<ul

style="margin-bottom: 0; padding-bottom: 0;">

<li>Consumer protection agency</li>

<li>GM Dealerships</li>

<li>GM entities</li>

</ul>

</li>

<li><b>Search for affected vehicles </b>that are for sale by collaborating

with online used car listing services, GM will be leveraging multiple online

services to identify the location of recalled vehicles that are in

transition of ownership. GM will reach out to the seller directly to arrange

for repair prior to resale.</li>

<li><b>Make owners aware </b>of this urgent safety recall by serving

up online advertising to affected owners when they are engaging online.</li>

<li><b>Help owners schedule their FREE repair </b>with personalized live

calls. GM has launched a live phone call pilot program that provides

personalized service to owners so that they understand the urgent nature of

this recall and schedule their<b> FREE</b> appointment. Agents at

the call center work closely with dealers to identify unrepaired owners, and

then follow up with the owners to get a repair scheduled. If you would like

to schedule an appointment with an advisor, please call <b>16424</b>.

</li>

<li><b>Get parts closer </b>to where they are needed. GM now has parts

nationwide at GM Parts Distribution Centers, which means dealers get parts

quickly and owners can repair their vehicles sooner.</li>

<li><b>Confirm or update owner information</b> whenever possible by

including a Customer Feedback section in GM communications. This gives

owners the opportunity to update their information, so GM knows where and

how to contact them in the future. It will also help GM keep track of who

currently owns the affected vehicle.</li>

<li><b>Develop a program to send dealer communications </b>to affected

owners using the dealers’ own format and contact information where available

to help get these vehicles repaired.</li>

<li><b>Use multiple data sources </b>to find better contact information for

owners, including physical address, email address and phone number. GM

continues to look for “best-in-class” data so we can contact owners

effectively.</li>

</ul>

</div>

</div>

<p><b>General Motors is here to assist you.</b></p>

<ul>

<li>While your dealer is the best place for information about the Takata Airbag Safety

Recall and the status of your vehicle, our advisors are always here to answer

questions or provide assistance.</li>

<li style="text-align: justify;">GM can help you find a convenient dealer and schedule

your <b>FREE</b> appointment. Simply call <a

href="tel:16424"><b>16424</b></a> if you would like assistance.</li>

</ul>

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<label class="accordion-title" for="accBtn"><span></span>Frequently asked

questions</label>

<p class="que"><b>What vehicles are subject to the recall?</b></p>

<p>Chevrolet Silverado HD from 2007 to 2008, Chevrolet Cruze 2010 to 2017,

Chevorlet Sonic 2012 to 2014.</p>

<p class="que"><b>There are a large number of vehicles that are part of this

recall. Will GM execute the recall in stages?</b></p>

<p>Given the large number of vehicles in this population, GM will move in a

cadenced way to replace inflators. GM has provided the remedy plan to NHTSA,

as requested, and has coordinated remedy activity with NHTSA.</p>

<p class="que"><b>Are local dealers open during the developing pandemic to

complete the repair?</b></p>

<p>Your safety is very important to us. Most dealership service centers will

maintain their normal hours of operation during the development of the

pandemic and are available to complete the recall repair. Check the specific

hours of operation of your preferred dealer. To learn more, visit <a

href="https://gm.com/coronavirus"

target="_blank">gm.com/coronavirus</a>.</p>

<p class="que"><b>How do I know if my vehicle is affected by the Takata Airbag

Safety Recall?</b></p>

<p>Visit <a href="https://my.gm.com/recalls?evar18=takata_website_egypt"

target="_blank">my.gm.com/recalls</a> and enter your VIN to find out if

your vehicle is affected.</p>

<p class="que"><b>What should I do if my vehicle has this recall?</b></p>

<p>If your vehicle has this recall, it’s important to contact your dealer to get

it repaired for <b>FREE</b>.</p>

<p class="que"><b>Where can I complete my recall repair?</b></p>

<p>You can have your <b>FREE</b> repair completed at any one of General Motors

dealership locations. These <b>FREE</b> repairs can be made at any Chevrolet

dealership.</p>

<p class="que"><b>How can I learn more about this recall?</b></p>

<p>To learn more, call your preferred dealer, contact the Customer Assistance

Center.</p>

</div>

<a class="btn" href="https://my.gm.com/recalls?evar18=takata_website_egypt"

target="_blank">Check My Vehicle</a>

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<h2>Questions?</h2>

<p>Call the appropriate Customer Assistance Center at the numbers here.</p>

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<h4>Customer Assistance Centers</h4>

<li><span>Chevrolet</span></li>

</ul>

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